Privacy Policy

Information About Us

'Personal data' refers to any information about an individual that identifies that person. It does not refer to any data where the identity of the subject has been removed.

The personal data that we collect falls into the following categories:

  • Identity Data: title, gender, first name, last name, date of birth.
  • Contact Data: billing address, delivery address, email address.
  • Financial Data: payment card and direct debit/bank account details.
  • Transaction Data: details about payment exchanges for our products and services.
  • Profile Data: your username and password, orders made by you, your preferences, and feedback.
  • Technical Data: your internet protocol (IP) address, your login data, browser type and version, time zone setting and location, browser plug-in types and versions.
  • Usage Data: how you use our website, products and services and content you contribute to our forum.
  • Tracking Dara: information we or others collect about you from cookies and similar tracking technologies.
  • Marketing and Communications Data: your preferences in receiving direct marketing and communications from us.

We also collect, use, and share Aggregated Data such as statistical or demographic data. This data may come from your personal data but is not deemed as ‘personal’ data in law as it does not reveal your identity. An example of this would be analyzing any Usage Data to calculate the percentage of users accessing a certain Website feature to evaluate and
improve it.

Please note, if you choose not to share personal data with us, or refuse certain permissions, we may not be able to provide the products or services that you have asked for.


    How We May Collect Your Data

    Data may be gathered when you interact with us, automatically, or from third parties.

    Your personal data may also be collected from the following sources:

    • Through cookies or similar tracking technologies that we have set on our website; and/or
    • When you provide us with personal information through our contact form.
    • When you make a purchase or attempt to make a purchase through the Website.
    Some of this data may be shared with us by filling in forms or interacting with us by post, phone, email, or social media.


    How Long We May Keep Your Personal Data

    We will only use your personal data when the law allows us to, and we will not keep your personal data any longer than we think is necessary. When deciding how long to keep your personal data, we consider factors such as:

    • Our contractual rights and obligations in relation to the personal data involved.
    • Legal obligations under applicable law to retain data for a certain period of time.
    • Whether we relied on your consent to use the personal data, but you have since withdrawn your consent.
    • Statute of limitation under applicable law(s);
    • Our legitimate interests.
    • Fraud and risk management.
    • Potential disputes; and
    • Guidelines issued by relevant data protection authorities.



    A cookie is a small file of text that is stored on your browser or the hard drive of your computer.
    When you browse our Website, we automatically receive your computer’s internet protocol (IP) address. We may collect data about how you interact with our Website through the use of Cookies, or other similar tracking technologies (collectively referred to as “Cookies”).

    We use Cookies to distinguish you from other users of our Website. It helps us to remember your preferences. When you visit our Website, Cookies allow us to keep track of how many times you’ve visited us, how long you’ve visited us for and what you’ve done whilst you’ve been on our Website.

    None of the Cookies we use are used to identify you as an individual. They typically collect anonymous identifiers associated with your device, browser, referring site URLs, time or usage information.
    We use the following types of cookies:

    • Strictly necessary Cookies
    These are required for the operation of our Site, Tools and/or Services. They tell us if you’ve consented to the placement of functionality or analytical/performance Cookies, let you log into secure areas of our website, let us authenticate you when you sign-on to use any of our Services, and help us distinguish you from other users of our Site, Tools and/or Services. The functionality of our Services would be affected if these cookies are disabled.
    • Functionality or preference Cookies
    These are used to recognise you when you return to our website so we can personalise our content for you (such as your country or language preferences).
    • Analytical/performance Cookies
    These enable us to count the number of unique visitors to our Site and/or Tools and to see how users interact with our Site, Tools and/or Services by collecting information such as network requests, console logs, text entered and mouse movements.


    We use this information to help improve our Site Tools and/or Services and your experience. For example, we can use these Cookies to understand what areas of our website are not being used by users and make improvements.

    Please note that third parties (including, for example, advertising networks and providers of external services like web traffic analysis services) may also use Cookies, over which we have no control. These Cookies are likely to be analytical/performance cookies or targeting cookies.

    International Transfers Of Personal Data

    Any personal data that you provide will not generally be transferred to, or outside of the UK. We will take reasonable steps to ensure that your personal data is handled securely and in accordance with our Privacy Policy. If we do need to transfer outside of the UK, we will only do so if:

    • It is to a country that has been deemed to provide an adequate level of protection for personal data by the ICO; or
    • We have entered into a standard contractual clause approved by the ICO, which gives the personal data the same protection it has in the UK, with the recipient of the data.

    Sharing Your Personal Data

    We may be required to share your personal data in the following circumstances:

    • If we reasonably consider that we are under a duty to disclose or share your personal data to comply with any legal obligation;
    • We need to enforce or apply or terms and conditions and/or other agreements with you; and/or
    • With third parties to whom we may sell, transfer or merge parts of our business or assets. If a change like this happens to our business, the new owners may use your personal data in the same way as set out in this privacy policy.

    Right Of Access

    You have the right to ask us to provide any personal data we have collected about you.

    Should you wish to do so, please email us at to make a subject access request.

    Other Rights

    In certain circumstances, you have the following additional rights under UK data protection law:

    • Request access to, deletion of or correction of your personal data held by us at no cost to you;
    • Request that your personal data be transferred to another person (data portability);
    • Be informed of what data processing is taking place;
    • Restrict processing;
    • To object to the processing of your personal data; and
    • Complain to a supervisory authority.

    Contact Us

    Please contact us via email at

    Thank you for visiting our site.